FAQS

What size should I get?

PLEASE CHECK OUT SIZE GUIDE 

What size are the models?

WE HAVE A SEVERAL MODELS THEY RANGE IN SMALL-MEDIUMS. ANY QUESTIONS ABOUT SIZES PLEASE REFER TO SIZE GUIDE.

 

How long will my order take to arrive?

ONCE YOUR ORDER HAS SHIPPED IT CAN TAKE 2-5 BUSINESS DAYS. ONCE USPS HAS YOUR ORDER YOU CAN FOLLOW IT BY VISITING THEIR WEBSITE AND TRACKING IT.

Do you ship internationally?

 YES, Orders placed using this service will arrive within 7-20 business days (excluding weekends, public holidays, and federal holidays). Price may vary based on distance and weight of package. Additional taxes, duties, or customs may be charged for some orders however you are responsible for these additional fees.

Is there a number I can call for customer service?

We don't have a contact email for customer service but feel free to send us a email and we will respond in 24-48 Hours

 I haven’t received my order yet, what should I do?

 Email Us : info@istyleviicon.com

Can I track my order?

Yes, once your order is processed and shipped you can track it on usps.com using the tracking number provided. 

 

How do I cancel my order?

 If you would like to cancel a order please email at info@istyleviicon.com

I ordered the wrong items, what should I do?

 ALL SALES ARE FINAL DUE TO LIMITED STOCK. 

An item I want is out of stock, what can I do?

PLEASE SIGN UP FOR OUR EMAIL LIST SO YOU CAN BE NOTIFIED ONCE ITS RESTOCKED. 

 

I placed my order and my shipping info is incorrect, what should I do?

 EMAIL US AT info@istyleviicon.com

Can I get a refund for my order?

ALL SALES ARE FINAL 


How do I return my order?

WE APOLOGIZE AT THIS TIME WE CURRENTLY DON'T ACCEPT RETURNS 

 

I received the wrong item, how should I go about returning it?

PLEASE EMAIL US AT info@istyleviicon.com and we will send you the instructions on how to return the item and receive the correct one.